FAQ's
Q. What does the Wastewater Collection Department do?
The Wastewater Collection Department is responsible for maintaining over one hundred, ten miles of main sewer lines ranging in size from six inches to forty-two inches in diameter, plus fifty-three-lift stations.
Q. Who maintains the service lateral from my home or business?
The responsibility for repair and maintenance of service laterals belongs to the property owner.
Q. What if the service lateral is broken in the City's right of way or easement?
Then notify the Wastewater Collection Department, the City is responsible for the structural integrity of the service lateral, but not blockages.
Q. What if I have sewer odor in my house?
Run fresh water in all sinks to fill traps inside the house. If this does not cure the problem, check the toilet and make sure its firmly attached to the floor, the wax seal around the toilet may be compromised. If this does not work call a plumber immediately. Sewer gas may be harmful if breathed over a period of time.
Q. What is a clean out?
A clean out is an access point to the service lateral. Usually a white PVC pipe with a cap to clean and maintain the service lateral.
Q. What if I do not have a clean out?
Then call qualified plumber to install a clean out. This may save you money in the future by allowing a blockage to be cleared before damaging your home or business. The clean out also allows periodic maintenance on your service lateral.
Q. What should I do if I see sewer water coming out of the ground or from a manhole?
Stay away from the water and call the Wastewater Collection Department immediately.
Q. Why is there a manhole in my back yard?
The manhole in your backyard is an access point for the sanitary sewer and in most cases cannot be moved. The most likely reason that its in your back yard is the terrain.
Q. Where does the sewer water go?
The City of Madisonville Operates the Wastewater Treatment Facility on A.C. Slaton Road.
|
